Agenda

PRE-CONFERENCE WORKSHOP: 9am – 5pm Monday December 3rd 2018

 
Fostering culture transformation through practical engagement strategies, and mindfulness as a powerful tool to unlock wellbeing, creativity and effectiveness in the workplace.

How do you promote lasting engagement and successfully create a culture of collaboration across the organisation? How do you encourage staff to remain continually adaptive? What does it take to get leaders on boards and enable them to role model values, while ensuring the culture change itself is employee-led for real success? 
This workshop looks at effective, practical strategies to help create a culture aligned to performance and business goals, and an engaged workplace where the staff can be the best version of themselves. 
 
Integrating culture across the organisation
  • Exploring ways to initiate culture change across a diverse workforce
  • Aligning organisational culture and values with business goals  
  • Measures of success – measuring engagement and business value 
  • Creating a great people experience by putting the right framework in place to achieve employee-led culture transformation 
  • The role of senior leadership and walk the ‘culture’ talk
  • Enabling creative thinking and adaptability in your teams   
  • Incorporating wellness and safety into your culture 
  • Practical strategies to create a culture of dialogue and continuous listening
Mindfulness as a powerful tool for intrinsic culture change 
  • Understanding how increased awareness and mindfulness can help reduce or manage conflicts
  • Incorporating mindfulness to improve focus, ability to manage stress and how teams work together 
  • Bringing management along the mindfulness, culture and engagement journey
  • Learning strategies to help remove ego battles and create an environment where constructive feedback is valued and appreciated
  • Combatting the response to “Who has time for mindfulness when we’re facing deadlines”. Managing fear, caution, comfort levels and scepticism
  • Exploring means for delivering sustainable benefits for creativity, productivity, focus, attention and behaviour

Workshop facilitator:

Karen Dallas, Organisational Culture Transformation Specialist 
 
 
Karen Dallas is currently the Digital Transformation Manager at Air New Zealand. With a Masters degree in Industrial and Organisational Psychology and over 20 years of international business and consulting experience, Karen brings a human-centred psychological perspective to the fundamental transformation of workplace cultures, to enable great business and customer outcomes. 

She is passionate about the field of business and organisational transformation, organisational culture change, change management, and organisational development. Karen has 20 years consulting experience, having worked with blue chip organisations in South Africa, in Africa, the UK and New Zealand in industries ranging from financial services and insurance to engineering and mining, in team leadership / change management / OD / business consulting roles. She enjoys bringing a human-centred psychological perspective to fundamental transformation of workplace cultures, to enable great business and customer outcomes.

In her previous role as Lead of Westpac’s Agile Practice and custodian of the Technology Culture Transformation, she led a team to support and grow Westpac's Agile capability, and facilitate the creation of an enabling culture to support a new agile delivery model and way of working.

08:30

08:50

ALIGNING CULTURE TO ORGANISATIONAL VALUES AND PERFORMANCE 

09:00

09:35

  • Aligning recruitment with CSR  
  • Identifying the business need and mapping the direction forward  
  • Benefits and results, what we learned along the way

10:10

  • Enabling staff to embrace differences as BAU, rather than them versus us
  • Cultivating a culture of care, where leaders know their teams and engage proactively 
  • Employee recognition is key to performance and culture 
  • Consistently measuring engagement and aligning initiatives to business goals

10:40

ADAPTABILITY & CAPABILITY BUILDING INSIDE OUT 

11:10

  • Better engagement favourably transforms staff turnover 
  • Increasing the longevity and institutional knowledge by retaining staff 
  • Revitalising inductions to create a seamless on-boarding experience 
  • Overcoming the challenge of communication and consistency with new recruits

11:45

  • Retaining the culture by getting to the pulse of our culture needs
  • Working with staff to understand what makes us different culturally and why
  • Creating a culture of high performance by enabling staff unlock their potential to do their very best
  • Our approach to acquisitions – how we did (and didn’t) incorporate them into the Vista culture

12:20

MENTAL HEALTH IS EVERYONE’S RESPONSIBILITY  

01:15

  • Embedding a wellness culture across the organisation  
  • Ensuring managers and teams have easy, open channels of communication
  • Engagement initiatives to enhance employee connections, encouraging each to take responsibility
  • Practical strategies to integrate resources needed to enhance mental health
  • What it takes to start the conversation on mental health, and ensure it aligns to business goals

01:50

  • Supporting employees with the right tools, resources and communication to allow for growth & innovation
  • Enabling a continuous-learning culture where staff can capably respond to mental health needs  
  • Embracing a diverse workforce by recognising the needs of each employee and mitigating fear of expression and judgement

02:25

FOSTERING COLLABORATION & ENGAGEMENT

02:50

  • Embedding the foundational elements of culture
  • Reinforcing your culture through your approach to engagement and employee experience
  • Understanding how culture and engagement positively transform the customer experience

03:25

  • Linking organisational strategy and vision in the design of  ‘Vital’,  our employee appreciation and wellbeing programme
  • Reinforcing culture and building engagement
  • Practical strategies to aid success of a programme and keeping it alive

ORGANISATIONAL CULTURE THAT EMBRACES FLEXIBILITY

04:20

  • Using flexibility to enhance culture & staff engagement
  • Tools & resources to enhance productivity while remaining flexible 
  • Putting focus on inclusion

04:35

With organisational structure and culture being a big success factor for sports teams, discover transferrable ideas which can be adopted in a corporate environment. Daniel will discuss high performance strategy, through a wellbeing lens, and his philosophy of creating an environment where people can thrive. He will discuss plans for the NDCA, and draw on experiences working as administrator and coach within the Australian Football League, and UK Premiership rugby team Harlequin FC. 

05:10

05:15

08:30

09:00

09:10

  • Overcoming perceived and tangible barriers to flexible working
  • Challenging beliefs and creating trust 
  • Creating a culture of flexibility to set the foundation for being more inclusive

09:50

  • When the ‘fifth-day’ of each week is a paid day off 
  • Redefining productivity inside out, by empowering staff to live better lives 
  • The future of work with 20-40% increased employee engagement

10:30

CREATING A CULTURE OF INCLUSION & DIVERSITY

11:00

  • Ensuring an inclusive culture – aligning initiatives to support employee’s unique circumstances
  • Inclusion entails supporting a diverse staff through difficult and stressful life events 
  • Enabling staff bring their whole selves to work, as they are 
  • Monitoring effectiveness of strategies, determining the right metrics to monitor progress

INTERACTIVE ROUNDTABLES

11:40

 

  • RT1: Implementing best practice across recruitment to attract talent that aligns to culture while delivering on business objectives 
    • Leigh Peters, Head of Recruitment, 2degrees

  • RT2: Managing negative behaviour appropriately before it becomes BAU 
    • Mark Stroud, Human Resources Advisor, Northland District Health Board

  • RT3: Effectively measuring staff engagement and collaboration 
    • Rachel Stewart, HR Business Partner, HSBC

  • RT4: Capability building for an enhanced customer experience 
    • Celena Sinclair,  Human Resource Partner, Customer Channels,  Spark NZ

  • RT5: Growing a new generation of Maori and Pacific leaders within your organisation for a prosperous Aotearoa   
    • Anne Fitisemanu, Chief Executive, TupuToa

 

12:25

LEADERSHIP IS KEY 

01:30

  • Identifying & embedding values that truly matter 
  • Rallying the core leadership to drive performance
  • Practical engagement that yields real results

02:05

02:40

03:10

  • An overview of the culture journey  
  • Bottom up to top down 
  • Learnings and observations

WALKING THE CULTURE TALK 

03:45

  • Effectively auditing your culture to determine the right direction 
  • Understand the elements that determine engagement, to create true transformation 
  • Personalising your employee-experience by aligning strategies to their values

04:20

  • How do ‘I’ affect culture 
  • Developing teams to influence culture 
  • Aligning values is key to transformation

04:55

05:00